Villa Marina Suites COVID-19 Policy

Your Health, Our Priority

At Villa Marina Suites, the health and well-being of our guests, staff, and local community remain our highest priority. In response to the ongoing global health climate, we have implemented enhanced safety and sanitation protocols designed to give you peace of mind—while still delivering the luxury, comfort, and personalized service you’ve come to expect.

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Enhanced Cleaning & Disinfection Protocols

• All suites are thoroughly cleaned using hospital-grade disinfectants between guest stays.

• High-touch surfaces (e.g., remotes, light switches, door handles) are sanitized with extra care.

• Linens, towels, and bedding are laundered at high temperatures with EPA-approved detergents.

• Common areas, including lobby and walkways, are cleaned multiple times daily.

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Staff Health & Safety Standards

• All team members are trained in COVID-19 safety protocols.

• Staff members undergo daily temperature checks and must stay home if symptomatic.

• Masks and gloves are worn during housekeeping, guest service, and food handling.

• Concierge services are contactless where possible (digital guest portal, pre-arrival planning).

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Guest Guidelines & Wellness Support

• Contactless check-in/check-out is available upon request.

• Guests who feel unwell during their stay are encouraged to contact our team for assistance.

• Hand sanitizing stations are located at key access points across the property.

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Flexible Booking & Travel Confidence

We understand that plans can change unexpectedly. That’s why we’ve introduced:

• Flexible cancellation options (see our Booking Cancellation Policy)

• No-penalty date changes for COVID-related disruptions

• Direct concierge rebooking assistance for impacted guests

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Local Guidelines

Villa Marina Suites complies with all public health guidelines issued by The Bahamas Ministry of Health and local authorities. Travel restrictions and mask mandates may vary. We recommend checking Bahamas Travel Updates before your stay.

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Travel with Confidence

We’re committed to providing a safe and serene space where you can relax, recharge, and reconnect. Thank you for trusting Villa Marina Suites with your stay. If you have any questions, our support team is always here to assist.

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For questions or concerns, contact us at:
Phone: +1 (242) 727-2665
Email: info@villamarinabahamas.com