Here for You — Before, During, and After Your Stay

At Villa Marina Suites, exceptional service is more than just a promise — it’s our commitment. Whether you have a question, need help with your reservation, or require assistance during your stay, our Customer Support team is here to make your experience seamless and stress-free.

Our Address

151 Kotts Blvd. Kelly Ct, Freeport

Email Support:

info@villamarinabahamas.com

Phone Support:

+1 (242) 727-2665

Support Hours

Mon – Sun: 8:00 AM – 8:00 PM

Pre-Arrival Support

  • Confirm your arrival times and concierge preferences

  • Request airport transfers, grocery deliveries, and custom room setups

  • Receive digital travel tips and island recommendations

During Your Stay

  • Assistance with suite amenities, in-suite dining, and service requests
  • Concierge support for tours, restaurant reservations, and wellness bookings
  • Maintenance requests or immediate assistance

Post-Stay Support

  • Request billing receipts
  • Leave feedback about your experience
  • Inquire about loyalty offers or future stay credits

Guest Portal Access

  • Submit special requests
  • Book additional services
  • Contact the front desk instantly

Stay With Us & Save

Join the Villa Marina Insider Club

Enjoy 5% off your first stay, exclusive pre-launch offers, and insider travel tips curated for Freeport, Bahamas.

 

We’re ready to assist!

Need immediate help? Call +1 (242) 727-2665

Don’t miss the opportunity to experience comfortable and affordable stays at Villa Marina Suites